The operational pulse for every account

Eliminate blindspots in critical customer relationships. Surface hidden friction in daily interactions so you can take command.

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Dashboards Miss The Reality. Your Customers Don't.

Visibility

Account health shouldn't delay the handoff. Surface moments where progress stalls or drifts between outcome scores.

Execution
Vacuum

Health Scores don't match reality. Uncover late requests, hidden blockers, and missed milestones instantly.

Opportunity Risk

Expansion signals are often buried in technical detail. Identify intent in real-time to capture every revenue milestone.

20% Fewer

Account Escalations

30% Reduced

30% Less

Slipped Expansions

10Hrs+ Saved

10+ Hours Saved

PER EXECUTIVE PER week

Join the dots across your stack.

Map execution across CRM, delivery, support, and communication systems into a single customer journey view.

Your Automated Workforce.

Deploy specialized agents to compute, analyze, and protect your most critical customer relationships.

Sentinel

Monitors drift between reported health scores and actual signals from conversations.

Scout

Identifies shifts in user behavior and growth intent buried in unmapped silos.

Auditor

Verifies that frontline execution serves board level strategic objectives.

Synthesizer

Maps weeks of scattered history into a unified evidence layer for alignment.

Decision Velocity In The Trenches

How high-growth leaders reclaim command of what's important.

Problem statement 01:

Stop Chasing Status Slides

"Monday mornings used to be three hours of chasing updates.

Now we know where a relationship is headed before the board asks."

Alex Galler,

Product Leader

Alex Galler,

Product Leader

Alex Galler,

Product Leader

Alex Galler,

Product Leader

The setup:

Surface customer relationship context in minutes, not days. Track progress across tools and deliver essential context to decision makers automatically without status meetings, slide decks, or manual digging.

Problem statement 02:

Uncover Hidden Intent

"We used to discover risk when the dashboard finally turned red.

Now we see the friction building while the score still says healthy."

Hisham Arnaout,

Administrate

Hisham Arnaout,

Administrate

Hisham Arnaout,

Administrate

Hisham Arnaout,

Administrate

The setup:

Uncover late requests, hidden blockers, and missed value milestones as they happen. Align execution with live customer signals before silence turns into churn.

Problem statement 02:

Eliminate Silent Killers

"An expansion opportunity was sitting inside a technical thread.

We would have missed it completely."

John Geletka,

Founder

Geletka+

John Geletka,

Founder

Geletka+

John Geletka,

Founder

Geletka+

John Geletka,

Founder

Geletka+

The setup:

Identify soft expansion signals buried in technical detail. Map product usage and support patterns directly to commercial milestones so growth doesn’t slip through the cracks.

High Fidelity Signal Velocity

Bypass the internal game of telephone. Identify silence and intent immediately by mapping execution and sentiment directly to the journey.

Discovery

Discovery Lag

Manually audit Jira, Slack, and Gong to find why a deal is actually stalling.

Risk

Invisible Drift

Account health remains invisible until someone leaves or a ticket goes red.

Escalation

Surprise Fires

Executive fires consume your week because signals reached you too late

Opportunity

Buried Intent

Expansion milestones are missed because technical intent is buried in logs.

Fix the relationship today

That Works solves customer stalls and captures expansion while the relationship is still in your control.

Seconds to Impact

Identify issues with critical accounts the day they happen, not next week.

Direct Sight Context

Instantly see the full account journey narrative cited with direct links to raw history.

Features

Focus on Decisions,
not Discovery

Audit your entire stack automatically. Deploy That Works to synthesize weeks of fragmented history into actionable customer journey briefs.

The Blindspot in your account journey

Most leaders miss critical churn risks and expansion intent because the ground truth is scattered across tools and fragmented team updates.

Privacy and Security First

SOC2 & HIPAA Certified

That Works is SOC2 and HIPAA compliant and built with a strong security and privacy-first approach.

Our system and processes are independently audited on an annual basis.

Our cloud providers have industry leading security, service, and compliance, including CIS, CSA, ISO, and SOC.

SOC2 & HIPAA Certified

That Works is SOC2 and HIPAA compliant and built with a strong security and privacy-first approach.

Our system and processes are independently audited on an annual basis.

Our cloud providers have industry leading security, service, and compliance, including CIS, CSA, ISO, and SOC.

SOC2 & HIPAA Certified

That Works is SOC2 and HIPAA compliant and built with a strong security and privacy-first approach.

Our system and processes are independently audited on an annual basis.

Our cloud providers have industry leading security, service, and compliance, including CIS, CSA, ISO, and SOC.

You Are In Control

Host your own secure instance of That Works on your cloud provider.

Have full control of your data and easily integrate into your own security controls and processes.

Cutting edge AI with maximum control.

You Are In Control

Host your own secure instance of That Works on your cloud provider.

Have full control of your data and easily integrate into your own security controls and processes.

Cutting edge AI with maximum control.

Data Only You Can Access

We use industry standard OAuth tokens to access APIs of the tools you use and use as few read-only permissions as possible.

Using OAuth to connect your apps ensures that you are in control of the data you share and that you see data that only you have access to in your company.

Data Only You Can Access

We use industry standard OAuth tokens to access APIs of the tools you use and use as few read-only permissions as possible.

Using OAuth to connect your apps ensures that you are in control of the data you share and that you see data that only you have access to in your company.

Data Only You Can Access

We use industry standard OAuth tokens to access APIs of the tools you use and use as few read-only permissions as possible.

Using OAuth to connect your apps ensures that you are in control of the data you share and that you see data that only you have access to in your company.

Encryption
And Strict Processes

Data is securely encrypted everywhere: to and from our servers, to and from our website, at-rest, and in-transit.

We’ve got strict rules and strong permission control for access to any data and all production and user data is securely isolated from our development environment.

Encryption
And Strict Processes

Data is securely encrypted everywhere: to and from our servers, to and from our website, at-rest, and in-transit.

We’ve got strict rules and strong permission control for access to any data and all production and user data is securely isolated from our development environment.

Host your own secure instance of That Works on your cloud provider.

Access Logs

Private Instance

SOC2 + HIPAA

For the Whole Organisation

Talk to us

SSO/SAML

Access Logs

Private Instance

SOC2 + HIPAA

For the Whole Organisation

Talk to us

SSO/SAML

Access Logs

Private Instance

SOC2 + HIPAA

For the Whole Organisation

Talk to us

SSO/SAML

Access Logs

Private Instance

SOC2 + HIPAA

Take command of your customer journey

The operational pulse for every account

Dashboards Miss The Reality. Your Customers Don't.

Visibility

Visibility

Visibility

ExecutionVacuum

ExecutionVacuum

ExecutionVacuum

Opportunity Risk

Opportunity Risk

Opportunity Risk

20% Fewer

30% Reduced

30% Less

10Hrs+ Saved

10+ Hours Saved

Join the dots across your stack.