Almost everything we do relies on fuzzy definitions and outcomes, a natural result of our imprecise processes. We only arrive at determinism through experimentation and experience.

This fuzziness leads to creativity. When building new products, we use fuzziness for creative solutions while also trying to control it to achieve predetermined outcomes.

AI products embody this tension. They have an unresolved conflict between the fuzziness of models (including hallucinations) and the determinism we want from automation. This is why they have so much exciting potential but simultaneously are incredibly hard to make fault-tolerant. We want them to be more precise *and* more creative than humans.

This is the paradox we're solving at

thatworks.ai

How do we build systems that can navigate ambiguity without constant oversight? How do we create interfaces that let humans steer without micromanaging? How can we input information and get a 1000x return on that time and effort?

Each product in this new era sits at different points on the fuzzy-determinism scale. The best products will be those that deliberately choose where they belong with a clear, opinionated approach rather than just another mirage of infinite possibilities.