That Works Subprocessors

Last Updated May 11, 2025

About Our Subprocessors

That Works engages certain third-party subprocessors to assist in delivering our services. These subprocessors are service providers who may have access to or process service data (which may contain personal data) on behalf of That Works and our customers.

This page provides transparency regarding the identity, location, and role of each subprocessor That Works engages. We maintain strict data protection standards and require all subprocessors to meet our security and privacy requirements.

Subprocessor Management

That Works conducts thorough due diligence when evaluating new subprocessors. We implement appropriate contractual safeguards with each subprocessor to ensure they provide adequate protection for the personal data they process on our behalf. These agreements require subprocessors to maintain appropriate technical and organizational security measures and to process personal data in accordance with our instructions and applicable data protection laws.

Current Subprocessors

Name

A. Anthropic

B. AWS

C. Clerk

D. Fireworks.ai

E. Loops.so

F. Microsoft Azure

G. MongoDB

H. Statsig

I. Twilio

J. Google Cloud

K. Slack/Zendesk

L. Stripe

Purpose

A. Cloud Service Provider

B. Cloud Service Provider

C. Authentication

D. Cloud Service Provider

E. Communication

F. Cloud Service Provider

G. Database provider

H. Analytics

I. Communication

J. Cloud Service Provider

K. Customer Support

L. Payments processing

Location

Location

Location

USA

Updates and Notifications

Due to the nature of our business, our subprocessors may change from time to time. We will update this page when we engage new subprocessors or change the purpose for which an existing subprocessor processes customer data.

Customers can receive their own copy about changes to our subprocessor list by emailing privacy@thatworks.ai with the subject line "Subprocessor Update Copy."